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  • Tourism - Travel Operations

    Tourism - Travel Operations

Program Code:TTO
Duration:2 Semesters (8 Months)
Credential Awarded:Ontario College Certificate

Program Description

The Tourism – Travel Operations program will help you develop skills and knowledge appropriate for an entry–level position in the tourism industry. You will study and work in the Seneca uniform. By living this standard each day, you’ll become practiced in formal, occupation–specific presentation and prepared for the real world*. When you graduate you will have a solid foundation, with exposure to various tourism courses that will help you understand the industry and allow you to better choose an area of focus.

* As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading)


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Your Career

The tourism industry continues to be one of the largest and fastest growing sectors of the Canadian economy. In Canada there are more than 60,000 tourism businesses employing approximately 1.2 million people. Seneca’s Tourism – Travel Operations program prepares you to explore exciting careers in the following areas: ground transportation, in–bound tourism, hospitality, ship and cruise service, travel retailers and tour operators. Specifically, you may find a position as a ticket and counter agent, marketing representative, reservationist, front desk clerk, home–based travel counsellor, convention/conference/meeting planner assistant and internet travel retailer.

Transfer Credit

Dual Credit Transfer

Students earning dual credits from an approved high school program, or from a Specialist High Skills Major, for example, Hospitality and Tourism program, may be eligible to receive transfer credits towards a credential.


  • Association of Corporate Travel Executives (ACTE)
  • Association of Canadian Travel Agencies (ACTA)
  • Cruise Line International Association (CLIA)
  • International Society of Tourism and Travel Educators (ISTTE)
  • Meeting Professionals International (MPI)
  • Travel Industry Council of Ontario (TICO)
  • Tourism Industry Association of Canada (TIAC)
  • Tourism Toronto

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.


Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2014/2015 Academic Year
Semester 1 Course Name Hrs/Wk
EAC150 College English 3
TDC100 Top Destinations for Canadian Travellers 3
LTS307 Leisure Travel Specialist 3
TMS100 Exceptional Customer Care 3
TRT100 Reality Tourism 2
Semester 2 Course Name Hrs/Wk
CAP300 Career Planning 2
TCS300 Cruise Specialist 3
THL100 The Hotel Business 2
TOC317 Tour Operating & Consolidators 3
TRL200 Ontario Travel Industry Act 2
TSA200 Tourism Software Applications 3

2015/2016 Academic Year
Semester 1
College English
Leisure Travel Specialist
Top Destinations for Canadian Travellers
Exceptional Customer Care
Reality Tourism
Semester 2
Career Planning
Cruise Specialist
The Hotel Business
Ontario Travel Industry Act
Tour Operating and Consolidators
Tourism Software Applications

Contact Us

For more information, please visit our website at:
Admissions Advisors:
Domestic Admissions Advisor: Telephone: (416) 491-5050 Ext. 22840
International Admissions Advisor: Ida Yee
Telephone: (416) 491-5050 Ext. 22405
Registration & Records Advisor:
  Steve Bennett
Telephone: (416) 491-5050 Ext. 77434
Program Contacts:
Student Advisor: Izabela Loranty
Telephone: (416) 491-5050 Ext. 77547
Program Coordinator: Catherine Griffith-Mills
Telephone: (416) 491-5050 Ext. 77405
Program Chair: Angela Zigras
Telephone: (416) 491-5050 Ext. 77531
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