| Program Code: TTO | Campus: Markham |
| Duration: 2 Semesters (8 Months) | Start Dates: Summer, Fall, Winter Start dates are subject to change |
| Credential Awarded: Ontario College Certificate | |
The Tourism - Travel Operations program will help you develop skills and knowledge appropriate for an entry-level position in the tourism industry. You will study and work in the Seneca uniform. By living this standard each day, you'll become practiced in formal, occupation-specific presentation, and prepare for the real world.* When you graduate you will have a solid foundation, with exposure to various tourism courses that will help you understand the industry and allow you to better choose an area of focus. Upon successful completion of the Tourism - Travel Operations Certificate program, you may want to continue your education, and if eligible, will have the opportunity to transfer your credits into the Tourism and Travel Diploma program, the Hospitality Management Diploma program or start your career.
* As a student of this program, you will purchase a professional uniform. This measure is vital to the program curriculum and contributes to your professional experience.
Program Eligibility:
Students earning dual credits from an approved high school program or a Specialist High Skills Major - Hospitality and Tourism program, may be eligible to receive advanced credits.
The Importance of Learning Skills:
Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well-organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills.
The tourism industry continues to be one of the largest and fastest growing sectors of the Canadian economy. In Canada there are more than 60,000 tourism businesses employing approximately 1.2 million people. Seneca’s Tourism – Travel Operations program prepares you to explore exciting careers in the following areas: ground transportation, in-bound tourism, hospitality, ship and cruise service, travel retailers, and tour operators. Specifically you may find a position as a ticket and counter agent, marketing representative, reservationist, front desk clerk, home-based travel counsellor, convention/conference/meeting planner assistant, and internet travel retailer.
| Semester 1 | Subject Name | Hrs/Wk |
|---|---|---|
| EAC150 | College English | 3 |
| ICA001 | Introduction to Computers and Applications | 2 |
| TDC100 | Top Destinations for Canadian Travellers | 3 |
| TIS152 | Introduction to the Tourism Industry and Careers | 3 |
| TMS100 | Exceptional Customer Care | 3 |
| TRT100 | Reality Tourism | 2 |
| Semester 2 | Subject Name | Hrs/Wk |
| CAP300 | Career Planning | 2 |
| TCS202 | Word in the Workplace | 2 |
| TDC200 | World Destinations for Canadian Travellers | 3 |
| TRL200 | Ontario Travel Industry Act | 1 |
| TRL300 | Introduction to Business | 3 |
| TSA200 | Tourism Software Applications | 4 |
| XXXXXX | Professional Option | 3 |
| Plus one of the following professional options: | ||
| LTS307 | Leisure Travel Specialist | 3 |
| THL100 | The Hotel Business | 2 |
| TOC317 | Tour Operating Consolidators | 2 |
| For more information, please visit our website at: www.senecac.on.ca/school/tourism | |
| Student Advisors: | |
| Domestic Student Advisor: | Izabela Loranty Telephone: (416) 491-5050 Ext. 7547 Email: izabela.loranty@senecac.on.ca |
| International Student Advisor: | Xiaolei Wu Telephone: (416) 491-5050 Ext. 2642 Email: xiaolei.wu@senecac.on.ca |
| Program Coordinator: | Catherine Griffith-Mills Telephone: (416) 491-5050 Ext. 7405 Email: Catherine.Griffith-Mills@senecac.on.ca |
| Program Chair: | Angela Zigras Telephone: (416) 491-5050 Ext. 7531 Email: Angela.Zigras@senecac.on.ca |
| Admissions Advisors: | |
| Domestic Admissions Advisor: | Margaret Lim Telephone: (416) 491-5050 Ext. 2806 Email: margaret.lim@senecac.on.ca |
| International Admissions Advisor: | Susan Gao Telephone: (416) 491-5050 Ext. 2365 Email: susan.gao@senecac.on.ca |
| Registration & Records Advisor: | Steve Bennett Telephone: (416) 491-5050 Ext. 7434 Email: Steve.Bennett@senecac.on.ca |
Seneca College of Applied Arts and Technology