Contact Us Sign In
  • Tourism - Travel Operations

    Tourism - Travel Operations

Program Code:TTO
Duration:2 Semesters (8 Months)
Start Dates:Summer, Fall, Winter,
Start dates are subject to change
Credential Awarded:Ontario College Certificate

Program Description

The Tourism – Travel Operations program will help you develop skills and knowledge appropriate for an entry–level position in the tourism industry. You will study and work in the Seneca uniform. By living this standard each day, you'll become practiced in formal, occupation–specific presentation, and prepare for the real world.* When you graduate you will have a solid foundation, with exposure to various tourism courses that will help you understand the industry and allow you to better choose an area of focus.

*As a student of this program, you will purchase a professional uniform. This measure is vital to the program curriculum and contributes to your professional experience.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s), or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Dual Credit Transfer

  • Students earning dual credits from an approved high school program, or a Specialist High Skills Major - Hospitality and Tourism program, may be eligible to receive advanced standing.

The Importance of Learning Skills:

Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well-organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills. Seminars, workshops and tutoring are available at Seneca's Learning Centres.


Loading Tuition Costs

Your Career

The tourism industry continues to be one of the largest and fastest growing sectors of the Canadian economy. In Canada there are more than 60,000 tourism businesses employing approximately 1.2 million people. Seneca’s Tourism – Travel Operations program prepares you to explore exciting careers in the following areas: ground transportation, in–bound tourism, hospitality, ship and cruise service, travel retailers, and tour operators. Specifically, you may find a position as a ticket and counter agent, marketing representative, reservationist, front desk clerk, home–based travel counsellor, convention/conference/meeting planner assistant, and internet travel retailer.

Certificate to Diploma

Upon successful completion of the Tourism – Travel Operations Certificate program, you may want to continue your education, and if eligible, will have the opportunity to transfer your credits into the Tourism and Travel Diploma program, the Hospitality Management Diploma program or start your career.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant semester.


Semester 1 Course Name Hrs/Wk
EAC150 College English 3
TDC100 Top Destinations for Canadian Travellers 3
LTS307 Leisure Travel Specialist 3
TMS100 Exceptional Customer Care 3
TRT100 Reality Tourism 2
Semester 2 Course Name Hrs/Wk
CAP300 Career Planning 2
TCS300 Cruise Specialist 3
THL100 The Hotel Business 2
TOC317 Tour Operating & Consolidators 3
TRL200 Ontario Travel Industry Act 2
TSA200 Tourism Software Applications 3

Contact Us

For more information, please visit our website at:
Admissions Advisors:
Domestic Admissions Advisor: Margaret Lim
Telephone: (416) 491-5050 Ext. 22806
International Admissions Advisor: Ida Yee
Telephone: (416) 491-5050 Ext. 22405
Registration & Records Advisor:
  Steve Bennett
Telephone: (416) 491-5050 Ext. 77434
Program Contacts:
Domestic Student Advisor: Izabela Loranty
Telephone: (416) 491-5050 Ext. 77547
International Student Advisor: Xiaolei Wu
Telephone: (416) 491-5050 Ext. 22642
Program Coordinator: Catherine Griffith-Mills
Telephone: (416) 491-5050 Ext. 77405
Program Chair: Angela Zigras
Telephone: (416) 491-5050 Ext. 77531
Need more information?

Fill out the form below and we will be in touch.

At Seneca College we respect your privacy. We do not share your information with third parties.

* indicates required field.

Seneca – Toronto, Canada Edit Page