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  • Tourism and Travel - Flight Services Option

    Tourism and Travel - Flight Services Option

Program Code:TFS
Duration:4 Semesters (2 Years)
Credential Awarded:Ontario College Diploma

Program Description

Earn your wings. Today’s flight attendants are highly trained, highly skilled and focus on safety as the core of their job function. The Tourism and Travel - Flight Services Option (TFS) diploma program encourages you to develop career–related skills, knowledge and behaviours to effectively perform a variety of functions required in providing passenger safety and service as you work in the airline industry.

Graduates from this program receive a Tourism and Travel Ontario College Diploma.

Get the Look. Get the Experience.

As a student in the Tourism and Travel – Flight Services Option program, you’ll study and work in the Seneca Flight Services uniform. By living this standard each day, you’ll become practiced in formal, occupation–specific presentation and prepare for the real world. Also, you will acquire First Aid, CPR and Smart Serve certification*. In semester four you’ll have an opportunity to experience the industry and network with like–minded professionals through a valuable field placement.

* As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

Language Requirement

The ability to speak more than one language will greatly expand your professional opportunities. For this reason, French is taught as part of the Flight Services program.

Based on testing/assessment during the first week of class in your first semester, you will be placed in the appropriate French level. Depending on this placement, you may be required to take a remedial non–credit French course. Those testing above the entry–level will be exempted from one or more levels of French.

You will have the opportunity to further develop your French by participating in the "Explorer Program" between second and third semesters in Quebec

International Travel/Study Abroad

As a student in the Tourism and Travel program you are eligible to apply to study abroad in your fourth semester at one of the following international institutions:

  • Fernwood Business School – Aspire Group in Pretoria, South Africa
  • Zulu Nyala Game Lodge – South Africa
  • Swiss Hotel Management School – Montreaux, Switzerland.

Field Placement

As part of your program credit hours, you will complete 150 hours of unpaid field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before accepting a field placement position.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).


  • Although not required for admission, the following are recommended for your success in the program:
    • Grade 11 French
    • Proficiency in a second language.


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Your Career

Set course for a career in the exciting and diverse airline profession. Continued growth in the aviation industry ensures a steady demand for well–motivated, customer– oriented professionals. As a graduate from the Tourism and Travel - Flight Services Option program, you may find employment as a flight attendant, airline passenger service representative, airline check–in agent, cabin crew or an airline reservation agent for Canadian or international air, rail and cruise carriers.


  • Air Canada Jazz
  • Air Transat
  • Emirates Airlines
  • Loyalty Group (Airmiles)
  • Porter Airlines
  • Royal Caribbean Cruise lines
  • Sunwing Airlines
  • Westjet

Transfer Pathways

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):


University/CollegeDegrees Available
Wilfrid Laurier University - Brantford Campus• Honours Bachelor of Arts


University/CollegeDegrees Available
Royal Roads University• Bachelor of Arts in International Hotel Management


University/CollegeDegrees Available
Davenport University• BBA – Marketing, Sport Management or BBA/MBA – Strategic Management


University/CollegeDegrees Available
Griffith University• Bachelor of International Tourism and Hotel Management

Transfer Credit

Students earning dual credits from an approved high school program, or from a Specialist High Skills Major, for example, Hospitality and Tourism program, may be eligible to receive transfer credits towards a credential.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.


Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2014/2015 Academic Year
(Fall or Winter or Summer)
Semester 1 Course Name Hrs/Wk
EAC150 College English 3
FIS101 The Flight Attendant 3
FRN209 French - Level II 4
TDC100 Top Destinations for Canadian Travellers 3
TIS101 Tourism Applications 3
TIS152 Introduction to the Tourism Industry and Careers 3
TMS100 Exceptional Customer Care 3
(Winter or Summer or Fall)
Semester 2 Course Name Hrs/Wk
FIS200 Aircraft: The Ups and the Downs 3
FIS300 Professional Airline Careers 2
FRN309 French - Level III 4
LTS307 Leisure Travel Specialist 3
TCS200 Computer Applications for Tourism 2
TDC200 World Destinations for Canadian Travellers 3
THL100 The Hotel Business 2
XXXXXX General Education Option 3
(Fall or Winter)
Semester 3 Course Name Hrs/Wk
FIS320 Cabin Crew Life 3
FIS350 Sales and Marketing for Airlines 4
FIS380 Career Planning for Airlines 1
FRN409 French - Level IV 4
HTM406 Sommelier: An Introduction 3
TAC300 Tourism Finance 3
TRL200 Ontario Travel Industry Act 1
TSA200 Tourism Software Applications 3
XXXXXX General Education Option 3
(Winter or Summer)
Semester 4 Course Name Hrs/Wk
FIS400 Cabin Crew Safety Specialist 4
FRN509 French - Level V 4
HPL225 Dining Room and Banquet Management 3
TIS200 Career Preparation/Placement (150 hours) 3
XXXXXX General Education Option 3

2015/2016 Academic Year
Semester 1
College English
The Flight Attendant
French Level II
Destinations for Canadian Travellers
Tourism Applications
Introduction to the Tourism Industry and Careers
Exceptional Customer Care
Semester 2
The Aircraft
Professional Airline Careers
French Level III
Leisure Travel Specialist
Computer Applications for Tourism
World Destinations
The Hotel Business
General Education Option
Semester 3
Cabin Crew Life
Sales and Marketing for Airlines
Career Planning for Airlines
French Level IV
Sommelier: An Introduction
Tourism Finance
Ontario Travel Industry Act
Tourism Software Applications
General Education Option
Semester 4
Cabin Crew Safety Specialist
French Level V
Dining Room and Banquet Management
Career Preparation/Placement (150 hours)
General Education Option

Contact Us

For more information, please visit our website at:
Admissions Advisors:
Domestic Admissions Advisor: Telephone: (416) 491-5050 Ext. 22840
International Admissions Advisor: Ida Yee
Telephone: (416) 491-5050 Ext. 22405
Registration & Records Advisor:
  Steve Bennett
Telephone: (416) 491-5050 Ext. 77434
Student Advisors:
Student Advisor: Izabela Loranty
Telephone: (416) 491-5050 Ext. 77547
Program Coordinator: Penny Hull
Telephone: (416) 491-5050 Ext. 77404
Program Chair: Angela Zigras
Telephone: (416) 491-5050 Ext. 77531
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Tourism and Travel - Flight Services Video

Tourism and Travel - Flight Services student Katrina talks about her program and studying at Seneca. Click on image to begin video.


"Seneca was an amazing chance for me to realize my potential. It feels so great graduating and talking to all the friends I have made in college and seeing what airlines they are all working for, and fulfilling my own dream of becoming a flight attendant."

Emily Mackay
2011 Travel and Tourism – Flight Services

“When I wore my uniform for the first time, I had this enormous feeling of excitement inside of me. It was as if my dream came true, that now I am a Flight Attendant.”

Nathaly Benavides
Travel and Tourism - Flight Services

Seneca – Toronto, Canada Edit Page